Sales Representative - Private Sector

Position Scope

The Sales Representative – Private Sector will be responsible for driving Company's business growth by identifying, securing, and managing relationships with private sector clients. The focus will be on developing tailored sales strategies to meet the unique information management, document storage, and data security needs of private companies. Reporting directly to the Head of Sales and the Managing Director (MD), this role involves working across industries, including financial services, legal, healthcare, manufacturing, and telecommunications, to ensure sustainable business growth and retention of key accounts.

Job Description

Sales & Business Development

• Client Acquisition: Proactively identify and pursue new business opportunities within the private sector, targeting SMEs, large corporations, and multinational firms.
• Sales Strategy: Collaborate with the Head of Sales and MD to develop and implement strategic sales plans for the private sector, aligning with company objectives and revenue targets.
• Market Expansion: Focus on key industries such as finance, legal, healthcare, and technology to expand Company's footprint within the private sector.
• Solution Selling: Promote Company's full suite of solutions, including document storage, digital transformation, secure destruction, and data protection, ensuring they meet the specific needs of private sector clients.
• Cross-Selling & Upselling: Identify opportunities for additional services within existing accounts, thereby maximizing revenue potential.

Client Relationship Management

• Key Account Management: Serve as the primary point of contact for private sector clients, ensuring that their needs are met and that they are fully satisfied with Company's services.
• Relationship Building: Build strong, long-term relationships with key decision-makers, influencers, and stakeholders in client organizations, fostering trust and loyalty.
• Retention & Growth: Implement client retention strategies, ensuring high renewal rates while identifying opportunities to grow existing accounts.
• Problem Resolution: Address any client concerns or issues proactively, ensuring swift resolution while maintaining positive relationships.

Sales Performance & Reporting

• Sales Targets: Achieve and exceed individual and team sales targets, contributing to overall business growth.
• Pipeline Management: Maintain an active and well-managed sales pipeline, ensuring consistent progress through the sales cycle.
• Reporting: Provide regular reports to the Head of Sales and MD, detailing progress against targets, key wins, challenges, and market insights.
• CRM Management: Keep detailed and accurate records of all sales activities, client interactions, and deals in the company's CRM system.

Client Solutions & Customization

• Needs Assessment: Work closely with clients to assess their document management, compliance, and data security needs, developing customized solutions that address their specific business challenges.
• Proposal Development: Prepare tailored proposals and presentations that clearly demonstrate Company's value proposition and the benefits of its solutions to private sector clients.
• Contract Negotiation: Lead contract negotiations, ensuring terms and conditions are mutually beneficial and aligned with Company's business goals.
• Service Delivery: Collaborate with operations and customer service teams to ensure that the solutions provided meet client expectations and are delivered in a timely manner.

Industry Networking & Market Intelligence

• Market Research: Stay updated on market trends, competitor activity, and industry developments to position Company as a leader in information management and data security within the private sector.
• Networking: Attend industry events, conferences, and forums to promote Company's services, build relationships, and generate new business leads.
• Thought Leadership: Position Company as an industry expert by participating in client education, contributing to discussions on emerging trends, and sharing insights on best practices.

Key Performance Indicators (KPIs)

• Number of new clients acquired in the private sector.
• Revenue generated from private sector sales.
• Client satisfaction and retention rates.
• Value of contracts secured and upsell opportunities realized.
• Timeliness and accuracy of sales reporting and CRM updates.

Requirements

Education & Experience

• Bachelor's degree in Business, Sales, Marketing, or a related field.
• Minimum 3-5 years of experience in B2B sales, ideally within document management, information security, or technology sectors.
• Proven track record of meeting and exceeding sales targets in the private sector.
• Experience in selling to key industries such as finance, healthcare, legal, and manufacturing is an added advantage.

Personal Attributes

• Results-driven and goal-oriented with a passion for sales.
• Resilient, adaptable, and able to thrive in a fast-paced environment.
• Highly ethical, with a commitment to maintaining client confidentiality and data security.
• Proactive, innovative, and eager to explore new business opportunities.
• Strong time management and organizational skills

Additional Requirements

• Willingness to travel for client meetings and industry events.
• Possession of a valid driving license.
• Proficient in Microsoft Office Suite and relevant sales tools

Benefits

• Competitive salary, with performance-based commissions and bonuses.
• Health insurance and other company benefits.
• Opportunities for career growth and professional development.
• Access to industry-leading training and resources.

Skills

Sales Expertise: In-depth understanding of B2B sales processes, from prospecting and needs analysis to proposal development and contract negotiation. Client Engagement: Strong interpersonal and communication skills, with the ability to engage senior decision-makers, including C-suite executives. Negotiation: Expertise in negotiating deals that balance client needs with company profitability. Analytical Skills: Ability to assess client needs, industry trends, and competitive landscapes to craft solutions that deliver value to clients. Presentation Skills: Confident in delivering high-impact presentations to clients and stakeholders, both in-person and remotely. Self-Motivated: Ability to work independently and drive initiatives with minimal supervision. Team Collaboration: Comfortable working in a cross-functional environment, collaborating with colleagues from different departments to achieve client satisfaction. CRM Proficiency: Familiarity with using CRM software to track sales activities, manage client relationships, and generate reports.