Our field sales representatives are supposed to regularly engage our customers on a daily basis through field visits on a route operational basis to serve customer needs, identify sales leads in the area, and ensure collection while ensuring growth of the clients database and achievement of the specified targets.
v Establish and maintain healthy relationships with existing and potential customers, addressing their needs and preferences to drive sales.
v Present and demonstrate products or services to customers, highlighting features, benefits, and pricing information.
v Take orders from customers, process sales transactions, and issue receipts or invoices for purchases.
v Negotiate business terms with customers to maximize sales revenue and profitability.
v Cross-sell or up-sell additional products to customers to increase order value and meet sales targets.
v Provide product recommendations, advice, and assistance to customers based on their requirements and preferences.
v Maintain accurate records of sales activities, customer interactions, and inventory levels using sales software or databases.
v Collaborate with supervisors and colleagues to coordinate sales activities, share insights, and develop strategies.
v Receive and resolve customer complaints, issues, or concerns in a timely and professional manner, ensuring customer satisfaction and retention.
v Responsible for conducting daily reconciliation upon return from the field every evening.
v Inform customers of new products and price changes.
1. Diploma in Business administration, sales marketing, business management, or a related field.
2. 3-4 Years experience in FMCG Sales environment.
3. Knowledge in use of sales CRM software.
4. Excellent mathematical comprehension and understanding.
⮚ Good Communication skills ⮚ Great negotiation skills ⮚ Confident ⮚ Customer retention abilities ⮚ Product knowledge ⮚ Outstanding organizational and leadership skills. ⮚ Problem solving aptitude Professionalism