Job Title: Tour Consultant
Location: Nairobi, Kenya
Industry: Corporate Travel Management
Reports To: Tours Manager
Salary: 80,000-100,000 with attractive commission structure
Job Purpose:
We are seeking to recruit an experienced Tours Consultant to manage and coordinate end-to-end travel and tour operations for corporate, leisure, MICE, and specialty travel groups.
The successful candidate will be responsible for developing customized travel itineraries, coordinating travel logistics, managing supplier relationships, and delivering exceptional client service while ensuring efficient and seamless travel experiences.
Key Accountabilities
· Develop and customize high-quality itineraries for corporate, leisure, MICE, and specialty groups, ensuring 100% alignment with client objectives and budget.
· Manage end-to-end tour operations, coordinating flights, hotels, transfers, excursions, and supplier arrangements to achieve a 98%+ service delivery accuracy rate.
· Negotiate and secure competitive rates with local and international suppliers to optimize margins and reduce operational costs.
· Strengthen client relationships by providing proactive communication, rapid issue resolution, and exceptional after-travel support, contributing to high client retention scores.
· Diploma or Bachelor’s degree in Tourism Management, Travel & Hospitality, Business Administration, or a related field.
· Professional certification in IATA/UFTAA, Tour Operations, Travel Consultancy, or GDS systems (Amadeus/Galileo/Sabre) is an added advantage.
· 7+ years of proven experience in tour operations or travel consultancy within a reputable travel agency or tour company.
· Demonstrated hands-on experience in group travel management, corporate travel, and specialized itineraries (e.g., educational, business, MICE).
What We Offer
· Medical Cover for Self & Dependants.
· Opportunity to grow within a dynamic and fast-growing Travel Management Company