Position Scope

Job Title: Credit Controller

Location: Nairobi, Kenya

Reports to: Finance Manager

Primary Purpose of Role

Our Partner company, a key player in the Cleaning and Hospitality sector is looking for a Credit Controller who will proactively manage the company’s debtors' accounts. He/She will implement the company’s strategy for timely payments process incoming funds, reconcile invoices, resolve account queries, manage debt recovery, and act as the lead coordinator for all debt-related activities within the company.

Job Description

Key Accountabilities

Creating procedures and policies that ensure timely payments while maintaining a high level of customer retention.
Making follow-ups on debts to meet the set weekly, monthly, and year-to-date collection targets.
Ensure all invoices and support documentation are dispatched in good time to the clients from the billing department, in liaison with the accountants.
Liaising with external debt collection agencies to chase after difficult debtors.
Recommending listing of bad debts with Credit Reference Bureau, and the delisting of payers
Ensure that account statements are sent to customers regularly and any disputes or complaints from clients are resolved.
Develop, implement, and periodically update the credit control policy in consultation with other stakeholders
Evaluating new credit requests and reviewing customers’ credit rankings with banks
Preparation of statements, client status reports, and all relevant information as required
Perform any other duties as may be assigned by the supervisor from time to time

Requirements

You have a BCom, Finance or Business related Degree as well as CPA
You have a Minimum experience of 5 years in Credit Control / Accounts Receivables environment.
You have outstanding attention to detail with an ability to reconcile complex accounts.
You are accurate, efficient, and organized with the ability to prioritize tasks as needed
You are highly persuasive, positive in nature.
Knowledge and experience of Microsoft Office and accountancy software.
Ability to maintain strong relationships with external clients and internal colleagues.
You are professional, confident, and diplomatic when liaising with others.
You are self-driven and Results Oriented with excellent communication skills.
High integrity with the ability to maintain strict confidentiality.

Skills

Credit management, finance, accounts receivables