Sales Intern

Posted : 2026-02-10
Closing : 2026-03-10
Position Scope

Position Title: sales Intern
Location: Tilisi, Limuru
Department: Sales
Reports To: Commercial Lead
Experience Level: 1–2 Years
Salary: KES 20,000, additional commission based on performance

Role Overview:

We are seeking a proactive and results-driven sales Intern to support our B2C sales operations. The successful candidate will engage customers primarily through phone calls, managing leads, converting inquiries into sales, ensuring order follow-up, and providing excellent customer service to enhance customer retention and satisfaction.

Job Description

  • Conduct daily outbound calls to prospective and existing customers to promote products, upsell, and drive conversions.
  • Follow up on leads and customer inquiries to close sales opportunities.
  • Engage repeat customers to facilitate re-orders and maintain long-term relationships.
  • Record and update customer interactions, call logs, feedback, and order details in the system.
  • Respond promptly and professionally to customer questions, concerns, and complaints.
  • Liaise with the dispatch and logistics teams to ensure accurate and timely order fulfillment.
  • Prepare daily and weekly call performance and sales reports.
  • Provide insights on customer preferences, trends, and feedback to improve service delivery.

Requirements

  • Diploma or Degree in Sales, Marketing, Business, Agribusiness, or a related field.
  • 1–2 years of experience in sales, telesales, or customer service, preferably in FMCG or agribusiness.
  • Excellent communication skills in both English and Kiswahili.
  • Customer-focused, confident, and persuasive with a positive attitude.
  • Familiarity with CRM or sales tracking tools.
  • Strong organizational skills and ability to work in a fast-paced, target-driven environment.
  • High attention to detail and a strong sense of accountability.

Skills