Job Description
1. Maintenance Operations
- Plan, schedule, and supervise all routine and emergency maintenance works.
- Ensure timely repairs of electrical, plumbing, mechanical, civil and general building systems.
- Respond promptly to maintenance requests from tenants and property managers.
- Ensure minimal downtime and disruption to tenants.
2. Team Supervision & Contractor Management
- Supervise in-house technicians and outsourced service providers.
- Allocate daily tasks and monitor performance.
- Ensure contractors comply with agreed service standards and timelines.
- Conduct regular site inspections.
3. Preventive Maintenance
- Develop and implement preventive maintenance schedules.
- Identify potential risks and breakdown points.
- Recommend upgrades or replacements to aging systems.
4. Health, Safety & Compliance
- Ensure compliance with occupational health and safety standards.
- Enforce safety procedures on-site.
- Ensure fire safety systems, lifts, generators and pumps are functional and certified.
- Report and manage incidents and hazards.
5. Budgeting & Cost Control
- Monitor maintenance expenses against budget.
- Identify cost-saving opportunities.
- Approve minor expenditures within assigned limits.
- Track contractor costs and material expenses.
6. Quality Control & Material Sourcing
- Ensure all maintenance works meet required quality standards.
- Inspect completed works before approval.
- Source cost-effective and durable materials.
- Compare supplier quotations and support procurement decisions.
- Monitor material usage to prevent wastage and losses.
- Ensure materials comply with building and safety standards.
7. Communication & Documentation
- Act as the key link between tenants, contractors, and management.
- Provide clear instructions and work plans to staff.
- Maintain accurate records including:
- Work orders
- Maintenance logs
- Inspection reports
- Contractor invoices
- Asset registers
- Prepare regular technical reports for management.
- Document recurring issues and propose long-term solutions.
8. Tenant Support
- Attend to tenant complaints related to maintenance.
- Ensure high service levels and tenant satisfaction.
- Conduct handover inspections for new tenants.
- Accuracy of maintenance records