Job Title: Operations Lead
Department: Leadership Location: Mombasa County (Field)
Duration: 30 working days Daily Rate: Ksh. 3,500
Position: 1 Start Date: Immediate
The Operations Lead is responsible for the day-to-day coordination of all field operations, ensuring smooth deployment of data collection teams across 78 zones. This role manages logistics, supervises zone coverage, resolves field challenges in real-time, and ensures daily collection targets of 2,400 records are consistently achieved.
• Coordinate daily deployment of data collection teams (DCOs + Team Leaders)
• Manage daily briefings and zone assignment communication to all field staff
• Ensure 2,400 daily record collection target is achieved across all teams
• Supervise Zone Supervisors and ensure effective team supervision
• Coordinate vehicle logistics (pickup, SUV, motorbikes) for equipment and personnel transport
• Resolve field operational issues including access challenges, equipment failures, and personnel matters
• Track and report daily progress against zone completion targets
• Manage field allowances distribution and expense tracking
• Ensure staff safety and adherence to field protocols
• Coordinate with Technical Lead on data quality issues requiring field revisits
• Bachelor's degree in Operations Management, Logistics, Business, or related field
• Minimum 5 years of experience in field operations management
• At least 2 years managing large field teams (20+ personnel)
• Experience in survey, enumeration, or data collection projects preferred
• Strong knowledge of Mombasa County geography and administrative structure
• Excellent organizational and coordination abilities
• Strong leadership and team motivation skills
• Problem-solving under pressure
• Proficiency in MS Office (Excel for tracking, WhatsApp for coordination)
• Clear communication in English and Swahili
• Physical fitness for field mobility
• GPS navigation and map reading abilities
• Conflict resolution and personnel management
• Valid driving license (Class BCE preferred)