Job Title: Zone Supervisor
Department: Field Operations Location: Mombasa County (Field + HQ)
Duration: 30 working days Daily Rate: Ksh. 1,800
Position: 2 Start Date: Immediate
Zone Supervisors provide direct field supervision of 3 data collection teams each, ensuring daily targets are met and field protocols are followed. They serve as the primary point of contact between field teams and the Operations Lead, resolving immediate challenges and maintaining team morale and productivity.
• Directly supervise 3 Team Leaders and their DCO teams.
• Conduct morning briefings and zone orientation for assigned teams
• Monitor real-time progress of teams against daily collection targets
• Perform spot checks on data quality and collection methodology in the field
• Resolve immediate field challenges (access issues, equipment problems, hostile encounters)
• Ensure team safety and adherence to field protocols
• Report hourly progress updates to Operations Lead
• Coordinate with other Zone Supervisor for cross-zone support when needed
• Verify team attendance and manage daily sign-in/sign-out
• Escalate unresolved issues to Operations Lead within 30 minutes
• Diploma or Bachelor's degree in any field
• Minimum 3 years of experience in field supervision roles
• Previous experience in data collection, surveys, or census activities preferred
• Thorough knowledge of Mombasa County geography and ward boundaries
• Experience supervising teams of 15+ personnel
• Valid driving license preferred
• Strong leadership and team motivation abilities
• Excellent communication in English and Swahili
• Problem-solving under field conditions
• Basic smartphone proficiency for coordination and reporting
• GPS navigation and map reading
• Time management and prioritization
• Conflict resolution skills
• Physical fitness for all-day field work