Human Resource Assistant

Posted : 2025-10-13
Closing : 2025-10-18
Position Scope

 

Job Title: Human Resource Assistant

Department: Human Resources
Reports To: Managing Director
Location: Nairobi, Kenya

Job Purpose

The HR Assistant will be responsible for building and managing a people strategy that supports a high-performing sales culture. This role involves recruiting, developing, and retaining talent, fostering employee engagement, ensuring compliance with labor regulations, and aligning HR initiatives with business goals.

Job Description

Key Responsibilities

1. Talent Acquisition & Onboarding

  • Recruit, screen, and onboard sales associates, showroom staff, warehouse, and support teams.
  • Collaborate with departmental heads to forecast staffing needs and build a talent pipeline.
  • Design and execute onboarding programs that reinforce sales objectives and service excellence.

2. Performance Management

  • Develop and track KPIs for sales and operational teams.
  • Coordinate performance reviews and support managers with coaching strategies.
  • Implement recognition programs to drive sales productivity and motivation.

3. Employee Relations & Engagement

  • Promote a collaborative and customer-focused workplace culture.
  • Manage grievances, disciplinary procedures, and conflict resolution fairly and transparently.
  • Organize engagement initiatives, team-building activities, and wellness programs.

4. Training & Development

  • Assess training needs for product knowledge, sales techniques, and customer experience.
  • Coordinate internal and external training sessions.
  • Monitor training impact on individual and team performance.

5. Compliance & Administration

  • Maintain accurate and up-to-date employee records and contracts.
  • Ensure full compliance with Kenyan labor laws and internal policies.
  • Oversee payroll inputs, leave management, and benefit administration.

6. Strategic HR Support

  • Partner with leadership to align HR strategies with sales goals and growth plans.
  • Provide data-driven insights on workforce planning, turnover, and productivity.
  • Support organizational change initiatives and process improvements.

Requirements

Qualifications & Skills

  • Bachelor’s degree in Human Resource Management, Business Administration, or a related field.
  • 3 years of HR experience in retail, sales, or FMCG sectors.
  • In-depth knowledge of Kenyan labor laws and HR best practices.
  • Excellent interpersonal and communication skills.
  • Strong background in performance management and incentive systems.

Skills