Position Scope

Job Title: Sales Representative
Location: Pioneer, Eldoret
Reports To: Branch Manager
Department: Sales

Job Summary:

We are seeking a passionate and customer-focused Salesperson to join our retail team. The ideal candidate will have a keen eye for design and craftsmanship, strong interpersonal skills, and the ability to educate and assist customers in selecting unique, high-quality products.

Job Description

Key Responsibilities:

· Greet and engage customers in a warm, professional manner.

· Provide in-depth product knowledge on Products.

· Assist customers in selecting items that match their preferences, needs, and budget.

· Maintain showroom appearance through regular dusting, arranging displays, and ensuring a visually appealing layout.

· Track and replenish stock as needed and inform management of low inventory levels.

· Process sales transactions accurately.

· Handle customer queries and complaints promptly and professionally.

· Stay updated on new arrivals, artist backgrounds, product stories, and trends in antiques and décor.

· Participate in sales promotions, product launches, and store events.

· Assist with packing, delivery coordination, and after-sales follow-up.

Requirements

Qualifications and Skills:

· Bachelor’s Degree or Diploma in Sales and Marketing or a related course.

· Excellent communication and interpersonal skills.

· Customer-oriented with a strong attention to detail.

· Ability to work independently and as part of a team.

· Basic knowledge of antique valuation or art history is an added advantage.

· Proficiency in using sales systems and basic computer applications.
· Flexibility to work on weekends and public holidays as needed.

Personal Attributes:

· Presentable and well-groomed.

· Honest, reliable, and professional at all times.

· Energetic, proactive, and eager to learn.