Student Affairs Coordinator

Position Scope

Role Purpose

The Student Affairs Coordinator provides coordination of student services and activities, maintains student records, and serves as a liaison between students, parents, and the administration.

Job Description

Key Responsibilities/Task

Coordinate day-to-day administrative support operations of the Office of International Students Office, which include responsibilities, such as but not limited to:

• Assisting and directing callers, visitors, students, and faculty.
• Scheduling appointments.
• Preparing and posting all announcements involved in ISO office.
• Ordering Office supplies.
• Coordinate with the Senior Student Affairs Officer (International Students) in conducting orientation for newly admitted international students, alongside the local students.
• Provide advising on areas such as cultural adaptation, health, travel, immigration and other personal issues that might affect international students’ status in Kenya, including being able to make appropriate referrals where necessary.
• Assist in handling materials and mailings with exchange partner institutions.
• Coordinate travel arrangements and assist in handling itineraries for students participating in Exchange & Study Abroad programs.
• Accompany Exchange & Study Abroad students on planned excursions (if need be).
• Maintain accurate profiles of all international students as well as for Exchange & Study-Abroad Programs.
• Do research on websites on the information of other institutions abroad to expand Exchange & Study Abroad programs.
• Review and update information posted on the website regarding international students, Exchange & Study Abroad programs, and International Students’ Handbook.
• Assist in coordinating social events and gatherings for international students.
• Evaluate the ongoing needs and current issues of international students and the International Students Office services; design and conduct student needs Assessments
• Administer ongoing data collection to improve services and student retention.
• Supervise and evaluate Campus Work Study students attached to the ISO office.
• Exercise discretion regarding issues that arise in the absence of Senior Student Affairs Officer (International Students), with thorough knowledge of the policies and procedures of the University to resolve the issue or redirect to appropriate personnel.
• Perform other duties as may be assigned by the International Students’ Officer from time to time.
  

Requirements

Qualifications /Educational/Professional/experience)

• A Bachelor’s degree.
• 2-3 years of administrative support experience.
• Good computer skills, with emphasis on Microsoft Office Suite.

Personal Attributes & Competencies

• Possess the proficiency and knowledge of principles to provide high-quality customer and personal services to both internal and external customers of the university.
• Excellent interpersonal and communication skills.
• An interest in International affairs and good international exposure.
• Open minded.
• Good organizational and administration skills.
• Willingness to work with students from all parts of the world.
• Ability to work independently.
• Must be a team player.

Skills

Administrative support