Delivery Driver

Posted : 2025-08-18
Closing : 2025-08-25
Position Scope

Job Title: Delivery Driver

Location: Nairobi

Job Purpose:

To ensure timely, accurate, and secure delivery and collection of orders, while maintaining high standards of professionalism, safety, and customer service. The role supports the efficient movement of goods between the branches, stores, and customers, directly contributing to customer satisfaction and operational reliability.

Job Description

Key Responsibilities:

Delivery Operations

  • Deliver packages to customers as per assigned delivery schedule and routes.
  • Ensure packages are handled with care and in line with company handling procedures.
  • Load and unload goods safely and efficiently.
  • Confirm the accuracy of Delivery Notes and Invoices prior to dispatch.
  • Collect orders and documents from suppliers or customers when required. 

Vehicle and Route Management

  • Conduct pre-trip vehicle inspections and report any issues for maintenance.
  • Ensure that vehicle licenses and insurances are up to date.
  • Maintain cleanliness and general upkeep of the assigned vehicle.
  • Record and maintain daily delivery logs and mileage records.
  • Follow designated delivery routes and adapt in case of urgent assignments off-route. 

Customer Service and Communication

  • Respond to basic customer inquiries or issues during delivery in a courteous and professional manner.
  • Communicate any delivery issues to the Inventory In-Charge promptly.
  • Provide feedback on customer concerns or observations during delivery visits. 

Support Functions

  • Occasionally support the warehouse team in packaging and merchandizing when not on delivery.
  • Collaborate with the Inventory and Stores teams to improve dispatch efficiency

Requirements

 

Qualifications:

Valid Kenyan driver’s license (Category BCE).

KCSE Certificate minimum.

Minimum 3 years’ experience in delivery or logistics. Experience as a delivery driver for an agricultural and veterinary supplies provider is an added advantage.

Clean driving record.

Knowledge of road safety regulations and Nairobi/branch locations preferred.

 

 

Skills