Position Scope

Job Title: Sales Representative – Hospital & Trade Channel

Location: Nairobi, Kenya (with field travel to hospitals and trade outlets)
Department: Sales & Distribution
Reporting To: Area Sales Manager / Country Sales Head
Experience Required: 2–5 Years in pharma sales, distribution, or wholesale network handling

Job Summary:

We are hiring a motivated and resourceful Sales Representative to support product availability, order booking, and distribution coordination across hospitals, pharmacists, stockists, and distributors. This role is crucial in ensuring that our products are present, accessible, and moving efficiently through both private and institutional channels. Unlike a medical representative, this role does not require scientific detailing but focuses heavily on commercial activities, supply chain coordination, and relationship-building in the trade segment.

Job Description

Key Responsibilities:

Sales & Order Booking:

Generate product sales by meeting purchase officers, pharmacists, distributors, and wholesalers
Regularly book orders, collect purchase requirements, and ensure smooth coordination with supply/logistics teams
Meet monthly sales and collection targets as per the assigned territory

Hospital & Trade Channel Coverage:

Ensure product availability in key hospitals (private and government), pharmacies, and distributor points
Monitor stock movement, shelf visibility, and expiration management
Follow up on deliveries, supply schedules, and inventory gaps

Customer Relationship Management:

Build strong relationships with pharmacists, procurement officers, store in-charges, and key stockists
Provide pricing information, schemes, and handle basic commercial negotiations
Resolve supply-related issues in coordination with the back-office or warehouse team

Market Intelligence & Reporting:

Gather competitor pricing, availability, and activity updates and share timely insights with managers
Maintain visit reports, sales data, and customer feedback

Requirements

Candidate Profile:

Education: Minimum KCSE; Diploma in Sales/Marketing is an added advantage
Experience: 2–5 years in pharma sales/distribution/retail or FMCG trade sales
Location Familiarity: Should have good local knowledge and network in Nairobi’s pharmacy and hospital circuits

Key Skills:

Strong communication and interpersonal skills
Confident in commercial negotiations and follow-ups
Good organizational and coordination ability
Target-driven and hands-on with customer engagement
Basic mobile or Excel reporting skills (optional but preferred)

Remuneration & Benefits:

Fixed salary + performance-based incentives
Travel and mobile allowances
On-the-job training and local support
Opportunity to grow into Territory or Distribution Manager roles