Operations Executive
Location: Tanzania - Dare saalam
Job Summary
We a recruiting on behalf of our client a logistics company in Tanzania - Dare saalam an Operations Executive , you will play a vital role in supporting the day-to-day logistics operations, ensuring that all processes are carried out efficiently and in alignment with the company’s high standards. Your responsibilities will involve a range of activities aimed at optimizing logistics performance and delivering exceptional service to customers.
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Roles and Responsibilities
1. Logistics Coordination: · Assist in coordinating logistics activities, including inventory management, transportation, distribution, and onsite installation logistics. · Ensure that goods are transported and delivered according to schedule, while maintaining the quality and integrity of the shipments. 2. Inventory Management: · Monitor and manage inventory levels, ensuring that stock is maintained at optimal levels and that all inventory movements are accurately recorded. · Work closely with the warehouse team to oversee the storage, retrieval, and dispatch of goods. 3. Vendor and Partner Liaison: · Communicate with logistics partners and vendors, including those involved in air, ocean, road, and port logistics, to coordinate shipments and resolve any issues. · Ensure that all third-party service providers adhere to Sky Plan’s standards of service quality, transparency, and safety. 4. Documentation and Compliance: · Prepare and manage all necessary documentation for shipments, including bills of lading, invoices, packing lists, and customs forms. · Ensure compliance with all relevant regulations and standards, both local and international, related to logistics operations. · Monitor and analyze key performance indicators (KPIs) to track operational performance and identify areas of improvement. 5. Customer Support: · Serve as a point of contact for customers regarding logistics inquiries, updates, and issues. · Provide timely and accurate information to customers about the status of their shipments and address any concerns or complaints. 6. Process Improvement: · Assist in identifying areas for improvement in logistics processes and work on initiatives to enhance operational efficiency. · Contribute to the continuous improvement culture by suggesting and implementing new methods or technologies that can improve the logistics chain. 7. Data Management and Reporting: · Maintain accurate records of all logistics activities, including tracking shipments, inventory levels, and delivery times. · Daily reporting of operations updates, data entry and maintaining up to date records. · Prepare regular reports on logistics performance, highlighting key metrics and providing insights for decision-making. 8. Operational Support: · Provide administrative and operational support to the logistics team, ensuring that all tasks are completed efficiently and on time. · Coordinate with various departments within the company to ensure seamless logistics operations and address any cross-functional issues. 9. Quality Control: · Monitor the quality of logistics services provided, ensuring that all operations meet Sky Plan’s high standards. · Report any discrepancies or issues in the logistics process and assist in implementing corrective actions. 10. Cost Management: · Assist in monitoring logistics costs and identifying opportunities for cost savings. · Ensure that all logistics operations are carried out in a cost-effective manner without compromising on service quality. 11. Technology and Systems: · Use logistics software and systems to track shipments, manage inventory, and optimize routing and scheduling. · Stay updated on the latest tools and technologies in logistics management and assist in their implementation within the company. 12. Risk Management: · Assist in identifying potential risks in the logistics process and support the development of strategies to mitigate them. · Ensure that contingency plans are in place to handle any disruptions or emergencies in the supply chain. |
Education:
· Bachelor’s Degree: A diploma in Logistics, Supply Chain Management, Business Administration, Operations Management, or a related field is often required.
· Diploma or Certificate (Optional): A diploma or certification in logistics or supply chain management can also be considered for candidates with relevant experience.
Experience:
· Minimum of 2-4 years of experience in logistics, supply chain, or operations management, with a focus on coordinating logistics activities.
· Experience in Vendor Management: Prior experience liaising with vendors and logistics partners is advantageous.
Strong Organizational Skills: Ability to manage multiple tasks, prioritize, and meet deadlines in a fast-paced environment. Problem-Solving Skills: Ability to identify issues in logistics processes and implement effective solutions. Communication Skills: Strong verbal and written communication skills, with the ability to coordinate effectively with team members, vendors, and customers. Technical Proficiency: Familiarity with logistics software, inventory management systems, and Microsoft Office Suite (especially Excel).